Privacy Policy

Last updated: 1 April 2026

Introduction

This Privacy Policy explains how Arborist Sydney collects, uses, stores and protects your personal information when you visit this website, submit an enquiry, request a quote or engage our tree services.

We are committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Property address
Information about your enquiry or requested service
Photos, plans or documents you provide
Website usage information, including IP address, browser type and pages visited

How We Collect Information

Personal information may be collected when you:

Complete a contact form
Request a quote
Call, email or message us
Upload photos or documents
Subscribe to updates
Use this website

We may also collect information through cookies, website analytics and similar technologies.

How We Use Your Information

Your information may be used to:

Respond to enquiries
Prepare quotes and provide arborist services
Arrange inspections and appointments
Communicate about your project
Improve our website and customer service
Meet legal and regulatory obligations

Sharing Your Information

We may share personal information with trusted service providers where required to operate our business, including:

Website hosting and IT providers
Scheduling and administration systems
Payment providers
Contractors or subcontractors involved in your project

Information is only shared where reasonably necessary for the service requested or where required by law.

We do not sell personal information.

Cookies and Website Analytics

This website may use cookies and analytics tools to understand how visitors use the website and to improve performance.

Cookies may collect information such as:

Device type
Browser type
Pages visited
Time spent on the website

You may disable cookies through your browser settings, although some parts of the website may function differently.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure or alteration. Information may be stored electronically or in secure physical records. Access is limited to authorised persons who require the information to provide services.

Access and Correction

You may request access to the personal information we hold about you. You may also request corrections if information is inaccurate, incomplete or out of date. Requests may be made using the contact details below.

Third Party Links

This website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

Overseas Disclosure

Some website hosting, email or software providers may store information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled appropriately.

For questions, requests or concerns about this Privacy Policy or your personal information, please contact:

Arborist Sydney Phone: +61 406 012 888

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this website.